tests

Flat or simplified organizational structure, team-based work processes, staff enrichment functions, and many self-managed teams are examples of an organization which has

People's perception of the justice of the procedures used to determine the results they receive is

Which of these factors is not a motivation for the employees to engage with the organization once they reach a senior management level?

According to the “Blessing White” model, employees who make a medium-to-high contribution but they have a low level of satisfaction are:

According to “Blessing White” model, employees who provide medium to high contribution and satisfaction are:

According to Gallup's model, employees who are engaged with the organization:

Based on Gallup's model of employee engagement with an organization, an employee who is not spiritually engaged with the organization will actually do the following:

People can love their jobs and enjoy working with colleagues, but still not engaged with their organizations and want to quit, what is the reason?

What is the communication protocol?

 Which of the following sentences is not true?

In the “Blessings White” model, employees with moderate to high satisfaction but a low contribution rate are/can:

If an employee leaves the organization saying that they feel uncomfortable with their boss’ intentions, what part of the factors that motivate employees’ engagement with the organization you should look at:

Which of these tools can measure the employees’ engagement in the organization?

The following five steps are recommended: “Verification”, “Calibration”, “Commitment”, “Communication", “Conclusion” The second step “Calibration” should occur when:

Failure to take any follow-up action after surveying staff engagement with the organization may have a direct negative impact on one of the main factors that lead to their engagement with the organization.

When surveying staff engagement with an organization, the commitment of the...... is very important to the survey as well as to share and act upon its findings

If an organization enables its staff to share their opinions and participate in decision-making discussions, then the culture of this organization encourages

If an organization encourages its staff to take risks, be independent, or promote values of entrepreneurship as a behavior, then the culture of that organization encourages

 Which of the below characteristics of organizational culture does not drive an employee to engage with the organization?

Which of the below characteristics of organizational culture does not drive an employee to engage with the organization?

:Characteristics that define a person's character, such as integrity and accountability

People's perception of the justice of the procedures used to determine the results they receive is

When does the reward system in the organization cause employees’ disengagement with the organization?

 One of the characteristics of good internal communication is that it is

?What is the communication protocol

The following are the most common methods used to collect job information except

The job analysis process includes:

All of the following are advantages of job descriptions except

The common factor in all the theories of employee engagement with the described organization, is that the employees engaged with the organization

Research has found that organizations that have employees who are engaged with it can have

Job descriptions should include the competencies required for the position in order to

Job descriptions extracted from

Job description relates to

The job description process includes

The following section is located in the job descriptions in order to be able to track the work progress

 The role of HR in the process of defining job descriptions includes all of the following except

An effective job description should be

The following are included in the header box section of the job description

The following items are included in the communications section of job descriptions

In order to be able to define the degree to which an incumbent can act independently without consulting a higher position, the job description should cover

“Follow-up with the potential customers via phone calls by using customers relations management system (CRM) to collect notes that save the customer satisfaction”, the previous statement is one of the responsibilities prescribed in the job. Is it written according to the what-how-why approach?

The purpose of the financial control and the annual value in the dimensions section is the description of the incumbent's participation in the budget cycle if any, as well as the budget amount.

The Job Dimensions section of Job Descriptions includes

The organization needs to update/write job descriptions in the following cases

When conducting a job analysis meeting, the person doing it should follow the introduction, body, and the result

\Job descriptions support other HR activities that include:

 Here are all the things to do when writing a job description except:

 Job descriptions, by their nature, are static documents that are written only once

The Job Responsibilities section of job descriptions should include/be:

Job descriptions users include

 ..... is a detailed study of the job to determine specific skills required to do a specific job.

Performance analysis is the analysis of learning needs on:

.....: Training is

Which of the following is not a data collection technique for needs analysis?

The following statement describes which section of the job description components? “Establishing and controlling the annual plan to achieve sales targets for the product group, and control sales teams in different regions to ensure that the desired market share and business targets are achieved”.

 The satisfaction questionnaire is an example of:

 Pre-training and post-training tests are an example of:

.... is a set of simulation exercises designed and conducted to measure individual competencies required for the organization’s success.

 ..... is a professional feedback process that enables a group of co-workers to present their opinions and feedback on an employee’s performance.

What one can-cannot do / what one desires-does not desire to do is a kind of:

..... is a learning method that anticipates what the learners need to know. It can develop an understanding of what to propose to the users based on their learning style:

.... is short, intense training designed to meet specific learning outcomes. It will usually take 2-5 minutes run-length.

..... refers to learning with others and from others. It can happen either online, via social media such as Twitter and LinkedIn, or offline during group discussions, drinking coffee or conferences.

..... is a needs analysis that focuses on post-occupancy in the future.

.... is a formal learning program that combines the internet, digital media, and traditional classroom methods that require the actual attendance of teachers and learners alike.

The training plan should include:

To determine the required learning method and training courses for employees to fill new posts in the future, you need to conduct:

If an employee is able to perform the task but is not willing to do so, you have to:

 If an employee suffers from lack of performance because of receiving inaccurate information that makes them unable to perform the task properly, the reason behind the lack of performance is a/an:

...... is not a tool for gathering information in the analysis of performance needs:

 If a well-performing employee and an under-performing employee are treated equally in terms of incentives and rewards, it could lead to under-performance in the organization and will be classified according to:

.....is a set of relevant abilities, knowledge and skills that enable a person to work effectively in a job or a situation.

Comments, posts, instant messages, group discussion boards, and video chats are examples of:

Interacting with people from other organizations may help individuals see cases from different perspectives and develop the skills in different contexts to share knowledge, which is supported by:

....whereby trainees can immediately practice what they have learned to enhance information retrieval.

What is the structure of a competency-based interview (CBI)?

All of the following are important to consider during interviews except:

Recruiters use employee referrals to bring candidates when:

 All of the following are activities of recruitment and selection except:

The most accurate and valid way to determine the required area of development for merits of employees is a/an:

When the interviewer asks this question: “Don’t you agree that teamwork should be a crucial element of your job?”, this type of question is:

The competency-based interview questions are based on a specific technique that supports recruiters in obtaining their required answers, which is:

..... is/are a type of assessments/tests that allow(s) managers to see how candidates work and think. These assessments/tests involve giving candidates a job-related task to complete or making them perform a subset of the job’s tasks in a fake environment that reflects the actual task and uses the required tools.

When assigning posts to senior management in the company, you need to assess:

What is the purpose of the types of assessments used during the recruitment process?

Crucial activity is required before interviewing candidates to support recruiters in assessing their behavior from different dimensions such as...

When the interviewer asks this question: “If you have a very tight deadline with vague task requirements, what will you do?”, he uses ...

 When interviewers ask non-directive questions that are not prepared in advance, the type of the interview is:

 The key to the collaborative recruitment decision is that...

Biases in interviews with the halo effect describes:

 All the procedures below are ways to eliminate biases in interviews except:

On-boarding is often confused with Orientation. Which of the following sentences distinguishes between both of them?

What are the four characteristics that ensure successful on-boarding?

When an interview is conducted using a main interviewer and a supporting interviewer, the roles can be distributed as follows except that ...

 When query questions are asked, interrogation techniques are recommended except...

Recruiters who are affected by the differences between candidates in interviews:

The distinctive characteristics of your company allow it to...

While checking the CVs of all applicants, it is advised that you have criteria that allow you to find...

 On which day during the 90 days of the onboarding does the assigned employee go beyond all studied informational concepts to deepen into his responsibilities and engage in more independent work?

You can check and assess the candidate’s cultural harmony through...

The job descriptions process includes all of the following except:

There is one approach fits all performance management systems, which can be applied to all organizations, across different cultures and maturity levels.

A worker whose illness is proven shall have the right to have a sick leave on the basis of one month with full pay, then eight months with a wage equal to 50% of his wage, and then three months without pay.

The employees of the establishment have the right to form the trade union committee of the establishment, with no less than:

It is prohibited to employ female and male children before they reach the age of completing basic education, or fourteen years of age, whichever is bigger. However, they may be trained when they reach twelve years of age.

A female worker may not be employed during:

A punishment may be imposed on the worker according to the employer’s point of view and without notifying him

In the event that the workers of the establishment with the trade union committee intend to strike, the trade union committee must, after approval by the board of directors of the general union concerned by a majority of two thirds of its members, must notify both the employer and the competent administrative authority at least ten days before the scheduled date of the strike this by a registered book with the proof of delivery. If the establishment does not have a union committee, the notification of the workers’ intention to strike shall be submitted to the concerned general union, and the latter, after the approval of its board of directors by the stipulated majority, shall make the aforementioned notification. In all cases, the notification shall include the reasons for the strike and the time period specified for it.

If the contract is terminated by the employer, and the worker is entitled to a reward equivalent to:

I am an employee in one of the companies whose owner decided to close it for economic reasons and therefore the work contract was terminated for the same reasons. Instead of terminating the contract, it was possible to:

If the number of the establishment’s workers in one place or one country increased from… , the institution is committed to employ one or more qualified nurses for nursing or ambulance work

He worked and I do not subscribe to the employees in the Authority, a fine of the following shall be imposed on him:

We use Form No. (.....) to apply the insurance for the employee while we use Form (6) to terminate the service and Form (2) is used for any changes in the workers’ number or their data

During my daily work, I deserve:

I'm a worker who spent 12 years serving the employer, so I deserve an annual leave for:

Examples of reports to be issued by the manager of personnel are:

The worker may not be fired unless he commits a serious mistake as the following:

Disciplinary sanctions that may be imposed on a worker are:

The employee has the right to withdraw his resignation within ..... Of notifying the employer.

The employee resigned and spent less than 10 years in the company. He must notify the employer ..... before leaving the job.

In any case, the employee's wage may not be deducted, seized or waived for paying any debt except to the extent of such wage.

The employer may not deduct from the employee's wage more than fulfilling the money he has loaned at work.

The minimum annual employee increment is:

The only difference between a fixed-term employment contract and an open-ended employment contract is:

The difference between personnel and HR departments is:

 Managing employee relations, trying to reduce their problems at work, solving problems between individuals, bringing senior management closer to the employee, supporting the employee in his or her family life circumstances such as illness or death and supporting them in meeting their job needs are the role of:

The main objectives of personnel management are:

The polarity of the KPIs is concerned with the criteria against which performance will be measured.

Our organization needs to increase sales by 50% in GCC countries by the end of the second quarter of the next year.

Which of the following is the role of the line manager in the performance management system? (Mark all appropriate answers)

Performance management is a one-time event in which managers review the performance of their subordinates.

In an emerging company with 26 employees, the HR specialist initially sets up a performance management system. Before this practice, the company was smaller and it was easier to assess and improve performance. The company work in a very dynamic field where objectives and priorities change frequently. What is the best practice for the performance management system from the following?

What are the criteria for an effective performance management system?

If an employee’s performance is unsatisfactory year after year, and you, as an HR employee, have not heard formal complaints; however, all co-workers and operational aspects around that employee confirm that his performance has not met the required levels for at least 3 years. What is wrong with this situation?

What is the result of the performance management system? (Choose the most appropriate answer)

The responsibility for training line managers in the effective practice of performance management system rests with:

The weights of the technical aspects (KPIs/ objectives) and non-technical aspects (competencies) of the performance management system should be:

The responsibility for designing the performance management system framework and designing the performance check-in process rests with

The responsibility for designing the performance management system framework and designing the performance check-in process rests with

The responsibility for monitoring the employee performance in return for pre-set objectives rests with:

Choose from the following the dimensions of KPIs:

“Our organization needs to increase its revenue in 2020 to meet the increase in inflation”. This is a SMART objective.

“The number of complaints received because of product X during the first quarter of 2019” is an example of:

What is the best way to set employee goals?

Management by objectives is a performance management approach in which the manager discusses employee classifications.

Choose all the correct sentences that describe the need to review the performance management system.

Clear strategic objectives are a critical element in the planning of performance management.

The role of HR differs from that of the line manager during the performance management system journey.

When measuring employee performance, managers need to review the following:

The only party who benefits from the performance management system is managers.

Which of the following sentences is not true?

The performance management system cycle includes:

It is important for HR to understand the company’s organizational capacity and competitive advantage in order to:

When a company is able to exploit its skillful workforce and inexpensive raw materials and can control costs through efficient processes to provide maximum value to consumers at a lower cost, what is the type of this company’s competitive advantage?

New employees at SMEs usually learn through:

The majority of SMEs workforce consists of:

Why are performance assessments marginalized in SMEs?

SMEs are at risk of losing their best talent because of:

Which of these might not be a suitable development tool for millennials, noting that millennials thrive through face-to-face interactions?

The main problem that SMEs face is:

The organization structure gives you in-depth information about the organization; for example, an increase in management levels means:

SMEs should set an effective performance management system because:

Google is the most effective search engine on the internet. It has been able to achieve this success because of its size, innovation, market position and impact on the network. This is an example of:

The scope of supervision and horizontal interdepartmental relationships is a part of:

Allocation of necessary resources to achieve the desired result, which is basically a combination of skills, processes, and resources (tangible and intangible resources and human resources), is called:

What is not considered as a challenge for HR employees in SMEs:

Why do SMEs tend to make inaccurate HR decisions?

Which of the following generations is not a part of the current workforce:

Flexible working hours, working from home and work environments are examples of:

SMEs usually adopt HR management practices that are:

The anticipation of your small company’s employee needs, including keeping promising job applications in a file to provide a prepared group of potential employees as well as conducting ongoing interviews to maintain a continuous flow of new employees entering your company. This is an example of:

Derma is a family company involved in drug manufacturing and famous for respecting its commitments to buyers and ensuring timely delivery of products. However, it has a problem in managing and retaining talent as all HR activities are performed by inexperienced line managers, and the most prevalent problem is the retention of talented millennials in the company because the company cannot promote them due to the lack of administrative layers. This problem still exists despite the availability of many skillful persons in the labor market. What is your suggestion to solve this problem?

Training courses in SMEs are usually:

Why is it important for SMEs to adopt HR management practices?

When a product produced by your company has a unique advantage and value for its consumer and creates customer loyalty even if other competing products or services cost less, then your company has:

What do you need to know as an HR employee to understand the organization system?

HR management Practices is one concept that fits all, regardless of the company’s size or maturity.

Axial percentages of the collective increase matrix:

According to the collective increase matrix, which of the following cases will be given the highest percentage of increase?

What is the most accurate arrangement of structured salary management practices based on the descending number of affected employees?

Internal justice includes:

Indicative job grades are those:

When moving up in the grade structure from the single job grade area to the double job grade area, we expect:

The higher midpoint jump means:

The increase in value between the midpoint of one job grade and the midpoint thereafter is referred to as:

One of the reasons for the overlap in the salary structure is:

Overlap between job grades means:

The midpoint of a broadband job grade is defined by:

75% of market survey lines are presented as follows:

The variable, total and basic salary is:

Target market line determinants include:

When developing the wage strategy, we should:

When choosing the scope of reference levels to be associated with our job grade structure:

The scope of job assessment point for a double-step job grade is:

We need to develop a link between our job grade structure and market reference levels to:

An organization with single steps at the employee level, mixed steps at the management level and double steps at the senior management level can have:

Mixed is a term that refers to:

We decide the number and types of job grade nature criteria that divide the organization:

The organization class that usually involves technical and specialized jobs results in:

The mid-range job grade indicating a significant difference between the maximum and minimum job size that can be allocated means:

In designing our reward systems, the basic structure is:

The ultimate purpose of reward management is for the organization to be able to:

What is the way used to find candidates that is the first choice for most SMEs?